Privacy Policy

Introduction

TraderTrackr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journal platform and related services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address)
• Account credentials (username, password)
• Profile information and preferences
• Payment information (processed by third-party payment processors)
• Communication preferences and settings

Trading Data

As a trading journal platform, we collect and store:

• Trading journal entries and notes
• Trade execution data (symbols, prices, dates, quantities)
• Performance metrics and analytics
• Custom tags, categories, and strategies
• Uploaded charts, screenshots, and documents

Usage Information

We automatically collect information about how you use our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Log files and error reports
• Session duration and frequency of use

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Processing transactions and managing your account
• Personalizing your experience and preferences
• Generating analytics and performance insights
• Communicating with you about your account and our services
• Providing customer support and technical assistance
• Detecting and preventing fraud, abuse, or security issues
• Complying with legal obligations and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Email delivery and communication
• Analytics and performance monitoring
• Customer support services

Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent fraud or other illegal activities

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you delete your account or request deletion
• Trading data: As long as your account remains active
• Usage logs: Typically 12-24 months
• Financial records: As required by applicable laws (typically 7 years)

You can request deletion of your personal information at any time, subject to legal and contractual obligations.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request export of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Required for basic functionality
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand usage patterns
• Marketing cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. Some features may not work properly if you disable cookies.

Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we may use include payment processors, analytics providers, and cloud storage services. Each has their own privacy policies and terms of service.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending email notifications for material changes
• Displaying in-app notifications

Your continued use of our Service after any changes constitutes acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: